Ericsson recrute: CSI/NRO/NDO Service Delivery Line Manager - Ivory Coast

Description de l'offre : Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world. We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.   Job Summary   The CSI/NDO/NRO Service Delivery Line Manager leads the CSI, NDO and NRO team in Ivory Coast (Cote D'ivore). Service Engineers, Solution Architects and CPM report to this position. This position reports to the COM in Ivory Coast. The Service Delivery Line Manager shall create and ensure Customer value and satisfaction through an efficient Service delivery. The Service Delivery Line Manager is to support services sales directly or indirectly via the unit resources and to understand and align to overall Service Delivery Processes, Models and Strategies.   Responsibilities & Tasks Ensure service delivery execution Contribute and support services sales Apply Service Delivery Process and Models Apply Service delivery strategy Drive Performance Management (Process) Drive Competence Management Conduct Resource Management Manage unit finance   Position Qualifications Core Competences:   Financial Acumen & Skills Sales Process knowledge Service Delivery Process, Models & Strategy Formulating Strategies & Concepts   Minimum Qualifications & Experience Requirements: Technical Degree, MSC, MBA or equivalent through experience At least 3 years line management experience At least 5 years Operation and Service Delivery experience

Date d'expiration : 2014-09-21

Liens de candidature en ligne :  http://goo.gl/m5m8qR