Citibank recrute: ASU Head Abidjan

Description de l'offre : Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.   ASU Head-14054589 1. Assist the O&T Head to efficiently deliver services to the bank clients in relation with their account documentation and maintenance while ensuring compliance to controls and procedures. 2. Responsible for customer accounts record and accuracy 3. Liaise with regulators in matters relating to Account documentation and ensure timely and accurate delivery of reports 4. Provide risk guidance and coaching to the staffs under supervision. PRINCIPAL ACCOUNTABILITIES: 1. Set Unit goals in line with Corporate goals & Business objectives, regularly review the performance of the Units 2. Support implementation of initiatives to rationalize operational costs through appropriate capacity planning, process rationalization and loss-mitigating methods 3. Coordinate the implementation of new initiatives related to products and services 4. Work directly with the business to determine product/customer requirements for the Units 5. Ensure effective controls and adherence to policy through monthly Unit reviews, documented procedures, DCFCs, designations etc and actively participate to the MCA process 6. Maintain and enhance communications within the business and with customers in order to facilitate the flow of information, foster cooperation, maintain satisfactory levels of TAT for customers and achieve Unit goals 7. Performing comparative analyses for better used of FTE’s: Optimization. Work proactively to achieve process re-engineering and further automation of manual processes 8. Managing change – identifying new/best practices – implementing such changes, working as a team 9. Ensure adherence to expense reduction initiatives 10. Ensure to maintain good information security and record management practices in units under supervision. 1. University or college degree/diploma in finance, accounting, commerce, economics etc., or equivalent. 2. Min. 8 years banking experience (Risk management, Control, Operations, etc.). 3. Min. 5 years Operations experience in a Bank. Special Skills & Knowledge: Leadership - Teambuilding, Strategic planning, Integration, Initiative. Management or Execution Skills - Management/Supervisory. Ability to handle pressure. Citigroup Role Model - Excellent knowledge of all Citibank products and services. Full knowledge of all policies and procedures governing Citibank products and services. Relationships - Written / Verbal communication. Presentation skills. Interpersonal relationships. Management of diversity. Respect and balance. Complex and varied work assignments requiring frequent careful choice in timing and sequence of procedures and steps. Ability to relate with regulators proficiently and eloquently. Ability to work effectively and efficiently in a fraud-prone environment. High impact in terms of risk and delivery responsibilities.

Date d'expiration : 2014-09-30

Liens de candidature en ligne :  http://goo.gl/HxiXEd